Account Troubleshooting
- Free plan not available? | Free plan not available in my country? | I cannot access FREE plan?
- My credits are deducted, but the video didn't upload/errored out?
- I have paid for my subscription, but my account is still showing Free?
- I Am Unable to Sign In - Login Failure
- I didn’t receive a link to verify my account? | Unable to Sign up | Unable to signup | Unable to login in
- My Payment keeps failing / Unable to use any cards / Payment website down / Unable to upgrade my plan subscription
Preferences Settings
Billings & Plans
- Are your projects locked? And not able to upload any video project?
- Understanding Storage Policy/ Data Retention Policy
- Why Have My Video Projects Disappeared/ Data Retention Policy
- How Do I Check The Amount Of Credits I Have?
- How to download invoices?
- What is Paused Subscription?
Accounts
- What are sign-up options on quso.ai?
- Is it available on Ipad? (I-pad)
- How can I sign-in on quso.ai platform? (login)
- Can I Buy Extra Credits?
- How to switch from Google login to a standard email-password login? (2-step process)
- How to delete account?