My credits are deducted, but the video didn't upload/errored out?

We duly apologize for the inconvenience caused here.

This could be a network lag issue, file size issue, or time-out issue. You are requested to refresh your home page and try uploading the video again.

Before you do that, please reach out to our support team via the Help section. We will be glad to refund the credits you lost while uploading the video. :)

For any questions/queries related to this topic, just write to us via the Help section or send an email to support@quso.ai

Happy to assist you :)