I'm afraid to see you troubled! Sometimes, videos can stop processing due to the following reasons:
- File size is too large
- Internet connection is too slow or not steady
- Video is not in supported language
- The video format is not supported
If any of the above issues are not relevant to your video, please try waiting for some time - the retry option will be enabled on the video soon.
Note: In the above case, if you feel your video credits got wasted, feel free to write to matt@quso.ai - he will make to best assist you:)